Phasetronics, Inc., dba Motortronics, (hereinafter “Company”) warrants the products to be free from defects in material and/or workmanship for a period of one (1) year from the date of sale, or a maximum of 18 months from the date of manufacture (if no sales records are available) as indicated by the unit’s date code, unless otherwise stated. The Company reserves the right to repair or replace any malfunctioning units or sub-assemblies under warranty at the Company’ sole option.Warranty repairs may be performed at the Company’s facility, in the field by a factory-authorized technician, or by the customer only with prior approval and at the specific direction of the Company’s Technical Services personnel. During the 1 year period, malfunctions of the control boards will be dealt with by replacement of the Modular Control Assembly (MCA), which contains the User Interface Panel, Digital Control Unit, Bypass control (if any), and Communications Interface. The MCA is designed to be replaced quickly without the need for tools (plug-in), and as such will constitute the majority of warranty replacements.
In the event that warranty service becomes necessary, contact your distributor where the product was purchased, or Motortronics Technical Services department directly at (727) 573-1819.
Company is not responsible for the misuse or misapplication of its products, intentional or otherwise. Improper application, installation, failure to provide safety devices or protective measures, or operation above its ratings, and failure to properly maintain or service products are all beyond the control and responsibility of the Company. Under no circumstances shall the Company be liable for loss of profits, indirect, incidental, special, consequential, or other similar damages arising out of the misuse, misapplication, or failure to maintain the Company’s products.